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All day, every day, you are faced with decisions. Having your finger on the pulse of what’s happening in your business is critical for strategic and operational decision-making. But, anyone who has spent time in the cereal aisle at the grocery store knows that too many options and too much information can disable your decision-making ability.

In selecting a new mobile field operations management solution, implementation is every bit as important as choosing the right software suite. There are lots of different approaches to consider: a staggered approach- office by office, region by region or by job type. Some companies choose to implement in a single, major event, often referred to as the “big bang” approach. We generally recommend a phased approach, (location by location) in implementing FieldFX.

LiquidFrameworks understands that in the oilfield, industrial and environmental service industries field technicians are often working on remote, unmanned sites without Internet connectivity. The Geolocation feature is ideal for providing data in this type of environment.

Bottom line: less interruptions means more productivity. By giving your customers a portal to a secure account and allowing them access to the data they need, you are reducing the amount of customer interruptions and allowing for more focus on your core business. By allowing your customer to have the data at their fingertips, you increase customer satisfaction enabling your company to be a preferred vendor.

FX Customer Self-Service is a branded space for FieldFX users to offer their customers a place to:

-       Place and Review Tickets

-       Approve Tickets

“FieldFX would be a great solution for us, I just don’t think we can handle the implementation right now.”

We hear this all the time. There really is never a good time for an overhaul of a company’s mobile field operations. But, when you stop to think about it, can you afford to NOT?