Investing in a mobile field operations solution for your oilfield, industrial or environmental services company is a big step, not to be taken lightly.  The total cost of ownership of the solution and the ease of adoption in the field are usually the top two considerations.

However, there are other elements to consider that can be just as important.

Implementations have taken anywhere from 6 weeks to more than a year depending on the scope of the project, the speed at which the customer team can make decisions, and the customer’s commitment of resources to the implementation.  All those factors impact the overall change management process as FieldFX is rolled out to the user community.   In general, most implementations take a few months of elapsed time from project kickoff to “go-live”.

Oilfield, industrial and environmental service companies are increasingly held accountable for maintaining a secure history of data on which key decisions are based. FieldFX’s Audit Trail feature provides customers with the ability to track historical changes on any field throughout the entire system.

Have you ever experienced the accidental discount? What’s an accidental discount, you ask? Let’s paint the picture for you…

You have a customer call to dispute some of the charges on an invoice. You begin the tedious process of reviewing the paper field tickets and work orders. This is when you realize some of the contracted items related to PPE were left off of the ticket and some of the pricing does not match your customer’s master service agreement.