Bottom line: less interruptions means more productivity. By giving your customers a portal to a secure account and allowing them access to the data they need, you are reducing the amount of customer interruptions and allowing for more focus on your core business. By allowing your customer to have the data at their fingertips, you increase customer satisfaction enabling your company to be a preferred vendor.
FX Customer Self-Service is a branded space for FieldFX users to offer their customers a place to:
- Place and Review Tickets
- Approve Tickets