A Seamless Workflow for Field Service Companies

LiquidFrameworks’ FieldFX product suite is a complete mobile field operations management solution, providing companies in the oil and gas, industrial and environmental services industries with the ability to organize and manage jobs, quotes, field ticketing, equipment, contracts, price books, and labor, along with customer-specific electronic forms such as safety incidents, inspections and other operational data reports.

 

 

Experience Benefits Office-Wide with FieldFX

Companies that deploy FieldFX report numerous benefits including increased cash flow, invoice accuracy, and revenue capture, as well as labor reduction, contract compliance, business process improvement, and more.

Reduce Days Sales Outstanding

Many service companies suffer with high Days Sales Outstanding (DSO) amounts due to the slow, redundant clerical process of paper-based, Excel, and other manual systems. FieldFX makes your existing processes more efficient, allowing you to speed up the process to collect field data and reduce the time required to invoice your customer. This streamlined approach between field operations and accounting will result in a dramatic reduction in your Days Sales Outstanding.

Streamline the Job-to-Invoice Process

Operations, field personnel, and accounting utilize FieldFX in the office and the field to produce a more streamlined, efficient and valuable job-to-invoice process. Price books, staff, labor rates, equipment, materials, and job related documentation are kept in one consolidated solution, allowing you to reduce mistakes in job quotes and invoicing and avoiding dispatching duplicate jobs or unavailable equipment.

Increase Efficiency with the Ability to Work in Remote Locations

Field crews often work in remote areas without reliable internet service but they need to stay connected. FieldFX works both online and offline, so your field workers can perform the job, make changes to the ticket, attach any related photos or documents, and record any relevant site data. When the crew member returns to an area with internet access, they simply synchronize their PC or tablet with FieldFX and, with our industry-leading sync times, the information is available to invoice.

Customizable Alerts Ensure that Everyone is In-the-Know

FieldFX has an alert engine built into the system enabling users to set up email or text message notifications throughout the workflow process. Alerts, including when, why, and to whom they are sent, are all customizable.
• Notify sales, operations, accounting, field personnel, and more
• Triggering events can include ticket and job status changes and the status of aging tickets and jobs
• Alerts can include immediate SMS texts and emails, daily emails, or weekly emails
• Filter alerts by office, customer, business segment, and crew
• The alert engine can be used throughout the FieldFX E-Field Ticketing and Job Scheduling modules

 

Explore the FieldFX Product Suite

FieldFX consists of seven configurable modules designed to meet your unique needs.
 

E-Field Ticketing

An easy-to-use electronic field ticketing solution that works in the office or the field, online or off.

Job Scheduling

Manage jobs, personnel, and equipment with qualifications and notifications.

Timecards

Report, review, and approve payable time for employees on a smartphone app.

Customer Self-Service

Empower your customers with secure portal access to their job and ticket data in FieldFX.
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Field Personnel Time Management

A complete system for personnel setup and management at disaster job sites.

Supplier Management

Allow your customers to see tickets submitted for review and approval across all  service providers.

Business Intelligence and Analytics

Improve decision-making by generating powerful custom reports with field data.
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