Philip Services Corporation (PSC), a top-tier provider of waste-hauling and remediation services, faced a major issue. Managers knew that many services were not being billed or were being under-billed (“Ticket Starvation”) through such problems as failing to charge for consumables, not recommending or performing ancillary services, or errors in paper tickets. Items and charges that were already approved by the customer were being left unbilled and uncollected leading to significant losses in revenue.
LiquidFrameworks was able to solve these problems and bring additional benefits to the enterprise by implementing FieldPro.
